Support Center

Drip Joins Kickstarter

Last Updated: Mar 17, 2016 02:03PM EDT
We’re excited to join Kickstarter, and proud to continue serving our amazing community of creators and members. Read below for more info, and as always, be sure to check your settings to see the status of your memberships.

What happened?
In February 2016, we decided to conclude the Drip service. The wave of goodwill in response to our last announcement has been very meaningful to us and the creators we work with. We are proud Drip will join Kickstarter and inform and support the mission at one of the most respected companies in artistic support.

What does this news mean for my Drip account?
You can continue to connect with and support your favorite artists and creators on Drip. If you have an active subscription, your membership continues at no charge through the end of March. Beginning April 1, we will commence billing on your normal schedule. However, if you previously cancelled a subscription, you will not be billed again and your subscription will expire on schedule.

To check your membership status and next billing date, please login and visit https://drip.com/settings/subscriptions.

Will I be able to rejoin my previous subscriptions?
If you want to reactivate a subscription, you will need to visit the Drip you wish to rejoin and click subscribe. You will get access to your previous releases and credits as long as you use your Drip email. In some cases, a creator may not wish to continue their Drip subscription and you will not be able to subscribe to their Drip or continue your membership. If you find this to be the case with a Drip you are trying to join, contact us through support.

Why Kickstarter?
Kickstarter has helped tens of thousands of artists bring creative projects to life. We believe they are an amazing partner to help us continue our mission and are thrilled to be joining their team. Read a letter from Founder and CEO, Sam Valenti IV.

Thank you for all your support. We look forward to continuing Drip with you.



 

Contact Us

2732286bf112d543fef644bb89daf954@drip.desk-mail.com
http://assets1.desk.com/
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