Support Center

How do credits work?

Last Updated: Feb 18, 2016 02:49PM EST
Release unlock credits are a mechanism used in some Drips to enable downloads of their Drip's back catalog releases. Active members of a Drip get access to every new release that becomes available during their membership for download and streaming. However, if the Drip has credits enabled, there may be releases that came out before the member joined that are locked for download (but still available for full streaming). Credits are used to unlock these previous releases.

How do I unlock a release?
To unlock a release, visit the Release page, click the unlock button, and the download option will be available. It's that easy.

How many credits do I get? 
If a Drip has credits enabled, you get 3 credits when you join the Drip for the first time as a paid or free member. One credit accrues with every month of active paid membership to unlock more releases for download. Please note that complimentary members do not accrue extra credits each month. Your membership status is available n the Settings subscriptions area.

Can I buy more credits?
There is no option to purchase additional credits.

Additional information:
  • Credits are not transferrable across Drips.
  • If you cancel a membership or if your membership is expired, credits will no longer be available to use in that Drip

Contact Us

2732286bf112d543fef644bb89daf954@drip.desk-mail.com
http://assets1.desk.com/
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